Safety Guide

When to Call Roadside Assistance vs. a Tow Truck

Next Level TowingSeptember 12, 20244 min read

We handle both roadside assistance and towing. Often, the right call is roadside first -- many situations are resolved on the spot without ever putting your car on a truck.

When Roadside Assistance Is Enough

  • Dead battery -- a jump-start usually gets you going in minutes
  • Flat tire with a usable spare -- we can change it on site
  • Keys locked in the car -- lockout service avoids a tow
  • Out of gas -- fuel delivery gets you to the nearest station

When You Need a Tow

If the engine will not start after a jump, the transmission will not engage, you have mechanical damage, or the vehicle is not drivable, a tow is the right choice. We bring the right truck for your vehicle and destination.

Pro tip: When you call, describe what happened. Our dispatcher will recommend roadside or towing based on your situation. One call, and we send the right help. (916) 234-8697.

Need Help Now?

Stranded? We're on our way.

24/7 dispatch throughout Sacramento, Elk Grove, Rancho Cordova, Folsom, Roseville, and Citrus Heights. One call and we're rolling.

Fast response · Licensed & insured · Upfront pricing